Shipping Policy

Last Updated: August 20, 2026

Thank you for shopping with AJ Collections. We are committed to processing and delivering your orders safely and as quickly as possible. Please read the following Shipping Policy before placing your order.

1. Order Processing

Orders are normally processed within 1–3 business days after the order is successfully placed.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you may receive shipping or tracking information where available.

2. Delivery Time

Estimated delivery time may vary depending on your location, courier service, weather conditions, holidays, and other circumstances.

For orders within Pakistan, delivery generally takes approximately 3–7 business days after dispatch.

Remote areas may require additional delivery time.

Please note that delivery estimates are not guaranteed and delays may occasionally occur due to circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, AJ Collections may offer free shipping promotions or special delivery offers.

4. Delivery Address

Customers are responsible for providing a complete and accurate shipping address, including:

• Full name

• Complete address

• City

• Phone number

• Any other information required for successful delivery

AJ Collections is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

5. Delayed Deliveries

Although we work with our delivery partners to ensure timely delivery, delays can sometimes occur because of weather, public holidays, high order volumes, courier issues, or other circumstances beyond our control.

If your order is delayed, please contact us and we will do our best to assist you.

6. Damaged or Incorrect Orders

Please inspect your package when you receive it.

If you receive a damaged, defective, or incorrect item, contact us as soon as possible with your order number and clear photographs/videos of the package and product.

We will review the issue and provide an appropriate solution according to our Return & Refund Policy.

7. Failed Delivery

If a delivery attempt fails because the customer is unavailable, provides an incorrect address, or does not respond to the courier, additional delivery charges may apply if the order needs to be shipped again.

8. Cash on Delivery

If Cash on Delivery (COD) is available at checkout, customers are expected to accept and pay for their orders upon delivery.

Repeated refusal or cancellation of COD orders may result in restrictions on future COD orders.

9. Contact Us

If you have any questions about shipping or your order, please contact us:

AJ Collections
Email: ajcollections843843@gmail.com
Phone: 0328-1842890

We appreciate your business and thank you for choosing AJ Collections.